Shipping Policy

Last Updated: July 22, 2026

Thank you for shopping with CrossIndiMart. We are committed to delivering your orders safely and on time.

Order Processing

• All orders are processed within 1–3 business days after payment confirmation.

• Orders are not processed or shipped on Sundays or public holidays.

• During high-demand periods, processing may take slightly longer.

Shipping Time

Estimated delivery times are:

• Within India: 3–7 business days

• Remote Areas: 5–10 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout before payment.

• Free shipping offers, if available, will be mentioned on the website.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS/WhatsApp (if provided) so you can track your shipment.

Incorrect Shipping Address

Customers are responsible for providing the correct shipping address. CrossIndiMart is not responsible for delays or failed deliveries caused by incorrect or incomplete address details.

Delayed or Lost Shipments

If your order is delayed beyond the estimated delivery period, please contact our customer support. We will coordinate with the courier partner to resolve the issue as quickly as possible.

Damaged Package

If your package arrives damaged, please contact us within 48 hours of delivery with photos of the package and product. We will review the issue and provide a suitable resolution.

International Shipping

Currently, CrossIndiMart ships only within India unless otherwise stated on our website.

Contact Us

If you have any questions regarding shipping, please contact us through our website's Contact Us page or customer support email.